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Old 12-17-2009, 02:09 PM   #1
Adrian
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Exclamation Official support for the New Tech

Hi Community,

In this thread we will reply to your doubts or we will give you possible solutions to users that can't enter the game right now.

REMEMBER: Only for users that can't get into the game because of software issues. For visual problems you must go to this other thread.

Before posting an inquiry, please make sure to have installed the latest version of DirectX, which you can get from this link:

DirectX Redist August 2009

Please specify in a line in your post your computer settings (operating system, processor, RAM memory, video card).

If you don't know how to obtain such information, you can download CPU-Z to do so.

In that app, you will obtain the necessary information this way:

Processor (where it says Name):


Memory (where it says Size):



Video card (where it says Name):



Remember to provide all the information you can about your problem!
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Last edited by Adrian; 12-17-2009 at 02:28 PM.
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Old 12-17-2009, 04:10 PM   #2
Mehran
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when i try to start regnum i click on "enter game world" it starts loading gets to Verifying data4.sbd and freezes and wont download anymore.......can any1 help me plz?
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Old 12-18-2009, 02:11 PM   #3
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Quote:
Originally Posted by Arrived View Post
when i try to start regnum i click on "enter game world" it starts loading gets to Verifying data4.sbd and freezes and wont download anymore.......can any1 help me plz?
Hi Arrived,

When this happens, and the launcher may not be able to fix a broken SDB (resource database), you may try deleting it alongside with its .idx file.

As this SDB is not so big, some resources will download again, but they aren't so many.

Regards,
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Old 12-18-2009, 09:08 PM   #4
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Default im having a problem...

1. first off im not a big tech person so if you reply youll either have to add me on skype as zanewx or reach me on xfire as pyrorabbit

2. i dont know how to post my computer specs so if someone could help me with that ty

3. when i log on when i either try to make a character or log on as character i get a message that says theres a connection problem and that i need to re-enter the game, i press accept and wait but it doesnt happen so i turn off my comp but the problem keeps happening...

PS: sorry i cant help out more on this post...
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Old 12-21-2009, 08:45 PM   #5
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Exclamation Installer integrity check has failed

WHEN IM RUNNING THE NEW INSTALLER, THATS THE MESSAGE IM GETTING!!!
COMMON CAUSES INCLUDE INCOMPLETE DOWNLOAD AND DAMAGED MEDIA.
I need a new copy???
WHAT SHOULD I DO?

"nsis error"
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Old 12-23-2009, 07:04 AM   #6
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Default Graphic driver not responding

Hello

I have little problem after new technology was applied to RO. It happend two times already... after some time of game play it crash and i receive worning notice about: One of your graphic drivers is not responding. Message is shown in basic graphic 640x480. After sending raport to microsoft i was able to seek solution... it was : turn off hardware acceleration to avoid problem... if i do so i cant play any games because it is recuired...

I give you my computer specification in text file attached to this post

ThankYou
Attached Files
File Type: txt DOM-FBECB99FF8C.txt (7.9 KB, 29 views)

Last edited by zorobabel; 12-23-2009 at 09:54 AM.
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Old 01-11-2010, 09:45 PM   #7
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Nothing would happen when i put in my info and password at the login screen until i uninstalled and redownloaded my graphics card drivers, now when i click

'ENTER GAME WORLD'

it says:

"Error initializing Direct3D renderer'

Any help?
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Old 01-11-2010, 10:09 PM   #8
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download the latest DirectX updates, or maybe try OpenGL in the options menu
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Old 01-11-2010, 10:12 PM   #9
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ill download the Direct X updates, but in the options menu, i don't get the OpenGL option or the 2.0 Shader?
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Old 01-13-2010, 09:15 PM   #10
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so i downloaded the latest DirectX updates and still nothings happening. ever since i got the new drivers for my graphics card, when i scroll up and down on a web page its always really choppy. this has happened to me before but i can't freaking remember what i did to fix all this.
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